HydroXpert / Privacy Policy

Privacy Policy

Internet user privacy and confidentiality is important to Hydroxpert®. To better protect your privacy we provide this notice explaining our practices and the choices you can make about the way your information is collected and used.

Information Collection and Use
Hydroxpert is the sole owner of the information collected on this site. We will not sell, share, or rent this information to third parties in ways different from what is disclosed in this statement. Unless the user provides it voluntarily, Hydroxpert does not collect any personally identifiable information about visitors of the website. Some pages with online forms require that the visitors provide information about his/her/its personal data, like name and e-mail address, in order for us to perform all the activities related to the contracted service and keep the visitor informed on the progress of our services and upcoming events related to our activities, to enable registered member access some password protected pages. Information from the user will be treated as confidential.

Information Collected During Purchase
When you place an order online or subscribe a service with us, we use a third-party e-commerce service where you can access and review their respective privacy policies. We provide website links of the respective e-commerce services beside to the order form. We do not keep credit card information as part of your product registration. We keep information about purchasers in our database (name, email address, mailing address, phone…) to fulfill purchaser request only (lost program, keys…). Hydroxpert may use purchaser information to send free upgrades, information about lifetime license or special rebates. We will not sell, share, or rent this information to third parties.

Information Collected During Registration
During registration of products online (after purchase), users specify limited information about them. Hydroxpert may use this information to provide with notices of new information that may be of use or interest to users. This may include newsletters, tutorials, website update notices, or notification on the availability of new products, and product updates. We will not sell, share, or rent this information to others. Occasionally a user may be asked to provide a statement, provide a reference, authorize a quote or testimonial, or participate in a press release or case study. No user is obligated to provide any details about the product or it’s use. No statements will be taken or used without prior written consent.

This website may contain links to other sites. Please be aware that Hydroxpert is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Hydroxpert website.

Given the nature of the Internet and the fact that no security system is perfect, Hydroxpert cannot promise that the information you provide will never be obtained by unauthorized persons. Hydroxpert does, however, utilize industry-standard practices to protect your personally identifiable information from loss, misuse, alteration and destruction. Such measures include using firewalls and security layers to protect certain sensitive transmissions of information. In some areas of our website, we require a user ID and password for you to access certain information. Hydroxpert will not disclose such passwords to third parties; however, you are responsible for maintaining the privacy and security of your password.

Notification of Changes
Hydroxpert reserves the right to change its privacy policy from time to time. If Hydroxpert decides to change its privacy policy, we will post those changes on this homepage so our users are always aware of what information we collect from them, how we use it, and under what circumstances, if any, we disclose this information to third parties. If at any point Hydroxpert decides that we wish to use personally identifiable information collected from our users in a manner that differs from that stated at the time this information was collected, we will notify users by way of an email. Users will have a choice whether or not to consent to our use of their personal information in accordance with our updated privacy policy.